Returns & Exchanges
Returns & Exchanges
If you need help with a return or exchange, contact CoreMorrow with your order details. We keep the process focused on clear communication and order-specific support rather than making assumptions about your situation.
How to start a return or exchange request.
Start by contacting the store and providing enough information to identify the order and understand what support you need.
Contact Support
Use the CoreMorrow contact page, email or phone to begin your request.
Start with the order
Share the Details
Provide your order information and explain whether you are requesting return or exchange support.
Keep it specific
Follow the Guidance
Use the instructions provided for your order rather than sending an item somewhere without confirmation.
Wait for confirmation
Prepare the information that helps support review your request.
A clear request makes it easier to understand what happened and what kind of help you need.
Your order details
Include identifying order information so the store can locate the purchase you are asking about.
The item involved
State which product your request concerns, especially when an order contains multiple training items.
The reason for your request
Describe whether you are asking about a return, exchange or another type of order support.
Three useful checks before sending your request.
Keep the item, order information and your preferred contact details available while you speak with CoreMorrow support.
Keep order information nearby
Having the relevant order details ready helps keep the conversation focused and specific.
Describe the item clearly
Identify the training product involved and explain what you need help resolving.
Wait for return guidance
Do not assume a return destination or procedure. Contact CoreMorrow first for order-specific instructions.
Need help with a return or exchange request?
Because return and exchange questions can depend on the specific order and item, support should review your request before you take further action.
Store Information
Use these confirmed CoreMorrow contact details when you need support with an order, return or exchange request.
3–5 business days
Returns & Exchanges FAQ
These answers stay within the confirmed store information and avoid inventing policy terms that have not been provided.
How do I request return or exchange support?
Contact CoreMorrow through the contact page, email or phone and provide your order details plus a clear explanation of your request.
Should I send an item back before contacting CoreMorrow?
Contact CoreMorrow first so you can receive guidance for the specific order before taking further action.
What information should I include?
Include the order information, the item involved and the reason you are requesting return or exchange support.
Is there a fixed return window listed here?
No specific return window has been stated on this page. Contact CoreMorrow for order-specific guidance rather than relying on an unconfirmed timeframe.
Start with your order. We’ll help you find the next step.
For return or exchange questions, contact CoreMorrow directly with the relevant order information so your request can be reviewed accurately.